Canteen & Cool Beans Lead (2 Positions)

The Canteen & Cool Beans Lead plays a vital role in our mission of “Every life impacted for Christ” by creating a hospitable environment and providing excellent customer service. This position is responsible for the daily operation of the camp coffee shop, canteen, and store, ensuring every guest feels welcomed and cared for.

General Qualifications

• Age & Education: Must be at least 18 years old. Completion of one year of college or post-high school equivalent is required (two years preferred).

• Spiritual Maturity: Demonstrates a personal relationship with the Lord, a basic Biblical understanding, and a commitment to the values of Portage Lake Bible Camp and the Evangelical Covenant Church.

• Character: A positive Christian role model with a servant’s heart and a desire for personal and spiritual growth.

• Leadership: Excellent communication, organizational, and interpersonal skills. Previous ministry leadership or camp experience is highly preferred.

• Environment: Eager to live and serve in an intentional, rustic, and “unplugged” Christian community.

• Versatility: A team player capable of serving outside the primary job description as needed.

Specific Qualifications

• Customer Service: Exceptional hospitality and service skills are required.

• Industry Experience: Previous experience in the service, hospitality, or sales industry is highly preferred.

• Culinary Skills: Prior barista experience is highly desired.

• Safety: Knowledge of or certification in ServSafe practices is highly preferred.

Duties & Responsibilities

Area Leadership & Operations

• Hospitality: Foster a welcoming environment for all campers, guests, and staff while delivering high-quality products and assistance.

• Supervision: Train and provide leadership to all staff and volunteers assigned to the Canteen, Cool Beans, and camp store.

• Food Safety: Strictly follow all ServSafe requirements, including cleanliness, hand-washing, dishwashing, date marking, and proper food storage.

• Inventory Management: Practice diligent stewardship of the area by maintaining accurate inventory records; report restocking needs to the Food Service Director.

Staff & Community Engagement

• Discipleship: Act as an initiator and supporter of a healthy, life-giving staff community.

• Training: Fully engage in all aspects of staff training and onboarding.

• Counseling Support: Support counseling and leadership staff throughout the day by engaging with assigned cabins and assisting with various events.

General Camp Operations

• Accountability: Report directly to the Program Director.

• Program Involvement: Remain active in camp life by attending events, games, and chapel services.

• Operational Assistance: Participate in general camp cleaning and maintenance; assist in the kitchen as needed to ensure the facility runs smoothly.

• Reliability: Timely attendance and active participation in all staff meetings and debriefs.

Note: As the Lead for Canteen and Cool Beans, you are often the primary point of hospitality for our guests. Your excellence in service and your Christ-like attitude create a space where people feel at home and ready to hear the Word of God.